Returns & Exchanges

At Prédiré Paris Canada, we strive for excellence in skincare and offer a 30-day return policy for unopened and unused products to ensure your complete satisfaction. If you are not entirely happy with your purchase, our dedicated team is here to assist you with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original luxury packaging, ensuring all seals are intact and including a copy of your original invoice.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label or send the package to our designated Canadian distribution center using a trackable shipping service.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of the returned products, we will process your refund or exchange within 5-7 business days to your original payment method.